Works with loan officers, borrowers, and third party providers to obtain documentation and submit a thorough, accurate, and complete loan package to Underwriting. Maintains control of the loan file, monitors dates for approval, appraisals, and closing, and ensures that all deadlines are met in a timely and efficient manner. Recognizes and resolves challenges early in the process, and provides excellent customer service. Delivers a complete loan file to the Closing Department within established company deadlines.
Essential Functions & Responsibilities
Other Functions & Responsibilities
Knowledge, Skills & Abilities
Courtesy, customer service, and tact are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
A high school diploma or equivalent
One year to three years’ recent Processing experience; experience must be within the last two years
Basic word processing and computer skills are required.
Requires effective communication with customers and/or other employees using common telecommunications equipment and computer equipment. Must be able to read, examine, and organize documents. May require the ability to sit, stand, and walk around for extended periods of time. May also require the ability to lift up to 25 pounds.
Academy Mortgage Corporation is an EEO Employer, who participates in E-Verify. Reference checks are a pre-requisite of employment. All offers are contingent on successful completion of a criminal background check and credit checks, as required by state regulation. All successful candidates must provide original documents that will establish their identity and eligibility to work in the United States as required by the Immigration Reform and Control Act.
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